Terms & Conditions

Please allow us a few moments of your time to review the terms and conditions of our service.  

We'll try to refrain from too much legal speak and stick to the general guidelines of transacting with Bonkers for Tech Toys. 

First, a few definitions of terms found herein.

"Seller" shall be Bonkers for Tech Toys, its members, directors, officers or employees (hereinafter "we", "us" or "our") that are duly authorized to deal in consumer electronics and similarly related products.

"Buyer" shall be the individual, corporation, limited liability company, limited liability partnership, partnership, or other entity purchasing general consumer products from us (hereinafter "customer", "buyer", "you" or "your").

"Payer" is the individual or entity submitting payment for any order conducted through our website or as a point of sale, in person, purchase.

"Method of Payment" means those methods we make available to you to pay us for your order, subject to certain terms and conditions and may be changed at our sole discretion.

"Business days" means the normal work days Monday through Friday inclusive, and does not include Saturdays, Sundays, and federal statutory holidays.

General Terms

Full payment is due within 5 business days from order placement.

For all payments, account holder and payer information must be in agreement. Third party payments on behalf of another customer are not accepted.

Payments via PayPal must be from verified accounts only, no exceptions.

For new customers, at our discretion, proof of identification may be requested prior to fulfilling orders.

Any problems upon receipt (damaged goods, missing items) must be reported within 5 business days from the delivery date as marked in the tracking history.

Import taxes and any other fees for international orders are the sole responsibility of the buyer so please be aware of local regulations prior to purchase.  

Our foreign currency quotes are for customer reference only as our store only accepts payments in Canadian Dollars.

Order Cancellations

We will accommodate any request for cancellation as long as your order has not already been locked with our manufacturing partner (typically 1 - 3 business days).  Contact us with your order information and we will cancel the transaction.  For any received payments, we will refund immediately, no fuss, no fees and no hard feelings.

 Returns / Exchanges

Exchanges are not offered at this time.   Returns are accepted for applicable products and must be completed within 15 business days from receipt.  

For more information, please visit the Bonkers Return Policy page.